Gregg Automotive and Glass Grapevine, Texas 76051

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Frequently Asked Questions

• Question: Will my insurance company pay for my new windshield repair?

Answer: Yes, insurance companies will waive deductibles for repairs in most cases.

 

• Question: Will I be responsible for filing the claim with my insurance company?

Answer: No, Gregg’s will take care of filing the claims and all required paperwork with your insurance company.

• Question: Will my insurance rates go up if I get my windshield replaced through my insurance?

Answer: No. Windshield replacement is a claim under the comprehensive coverage of your vehicle not collision.  A windshield repair or replacement will not effect your insurance premiums.

 

• Question: Will you install auto glass that is the same quality as I have in my vehicle right now?

Answer: Yes, at Gregg’s we only use high quality OEM (Original Equipment Manufacturers) auto glass such as PPG, LOF, Pilkington, Carlite.

 

• Question: What’s the difference in OEM glass versus after market glass?

Answer: The differences lie in the quality, the fit and the cost, which only varies by $25 - $40.  With OEM glass you can be certain that you are having glass of the same high quality and standards that you demand as a replacement for your vehicle.

 

• Question: How long does it take to replace my windshield?

Answer: We can complete most auto glass replacements in approximately 90 minutes.  We recommend that the vehicle not be driven for approximately 1 hour after replacement to ensure that all materials used are properly cured and set.  In most cases, with the vehicle properly taped, the vehicle may be driven immediately after install.

 

• Question: Do you replace other auto glass besides the windshield, for instance, rear and side windows?

Answer: Yes, we sell and replace all types of auto glass including side and rear windows, vents, quarter, etc.  In addition, Gregg’s will replace regulators, window motors and door handles – inside and out.

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